Maximize your investment in the LabVantage LIMS platform with a portfolio of reimagined services for customer success. Our Customer Success Services Portfolio, with proactive services from master data management to training, relieves customers of LIMS system maintenance while enhancing the user experience.
Accelerating time-to-value is the goal of our Customer Success services and begins with our strategy and planning services. From there we continue to build on the foundation set by Professional Services. Customer Success experts deliver deep expertise, proactive strategies, and leading-edge tools that unlock the full potential of your LabVantage LIMS platform while delivering cost and time savings earlier in the value-chain.
With a Customer Success program, you’ll see faster go-live times with up to 75% reduction in testing efforts, 50% reduction in configuration efforts, fewer support tickets, and improved system performance.
Ensure standards, consistency, and integrity of your master data with services from LabVantage for master data creation and verification.
Leave system configurations, support, and administration to LabVantage experts under a flexible service arrangement. This ensures artful configurations tailored to your specific needs and faster resolution to any configuration-related issues.
Achieve faster, more accurate, and fully compliant validation – without burdening your internal teams – with validation and verification services from LabVantage experts.
Streamline validation, master data management, and more with automated testing services—from regression and upgrades to sprint testing. We’ve helped customers achieve 75% reduction in time spent testing sprints.
For real-time training, leverage the VantageXpert digital training platform, or choose traditional online or classroom training. All LabVantage training is designed to maximize the value and performance of your LIMS.
FROST RADARTM
LEADER for
2023 and 2024
